Faculty/Staff Printing Instructions
These instructions only apply to SON Faculty and Staff as well as a few other affiliates. In most cases, the SON’s Managed Printers will automatically appear on Windows computers issued by SON IT. If you don’t see the printer you want to use listed or if you are using a Mac or a personal computer, you can follow the instructions below to manually connect to the printer.
If are prompted for credentials while following any of the steps below, be sure to enter your username as WIN\JHED_ID (do not include the @jh.edu). You might also be prompted for credentials again in the future whenever your password changes unless you are using a Dell computer issued by SON IT.
Connecting Managed Printers on Windows Computers
Find your printer’s network name. For Managed Printers, it will be “MP###” (the full formal name will include “SON-” in the beginning) and for personal printers on the network, the name will be something like “PRINT_###”
In the Windows Search box, type \\SON-Print and press Enter. On personal computers, you might have to type the full host name which is \\SON-Print.win.ad.jhu.edu
This should bring up a list of printers. Find yours from Step 1.
Right-click on that printer and choose Connect… and you’re done.
Depending on which type of printer you connected to, it should show up in your list as
“MP### on SON-Print” or “### <printer description> on SON-Print”
Connecting Managed Printers on Mac Computers
IMPORTANT
This process is a little more involved than it is for Windows computers so please be sure to follow each step carefully.
Please use the Safari Web Browser
Click this link to download the setup file: (note you must be connected to the VPN or Hopkins WiFi network for this link to work)
Open the Downloads Folder and select the Popup.dmg file you downloaded.
NOTE: If you receive the warning message "App can't be opened because it is from an unidentified developer," control-click the application and choose “Open”
Open the "Popup" drive mounted to your desktop and install the "Popup.pkg"
Select Continue on the "Introduction" and "Read Me" dialogue windows.
Select Install.
Provide Username and Password to local machine (or fingerprint authorization) if prompted.
Install/run this HP Printer Essentials software package
NOTE - If you normally print to MP002, MP007 or MP008, you should install this package instead if you want to utilize all the printer capabilitiesProvide Username and Password to local machine (or fingerprint authorization) if prompted.
Open System Preferences and click on the Printers & Scanners icon.
Click the Add Printer, Scanner, or Fax... button in the lower Right corner of the window.
If you see an Advanced icon on the toolbar go to step 15.
Hold down the control key down and click the space next to the Search bar. Then choose Customize Toolbar...
Drag the Advanced icon to the toolbar and close the customization dialog. Note on some Macs, the Advanced icon might be two smaller gears.
Click on the Advanced icon.
In the Type: field, select Pharos Print Server.
In the URL: field, enter popup://son-pharos.win.ad.jhu.edu/SON-PrintAnywhere
It is highly recommended that you copy and paste the entire URL above to avoid a typo. If you do, make sure you paste over the existing "popup://" value.
In the Name: field, enter SON Print Anywhere
In the Use field, choose Select Software…
This brings up a windows where you can select the specific driver for this device.
Choose HP Color LaserJet Flow X67765
NOTE - If you normally print to MP002, MP007, or MP008, choose HP Color MFP E877-40-50-60-70Click the Add button
A screen enabling you to select additional printer features should appear. Refer to the table below for the features you should select that match the printer you will use most often. Note, if you intend to retrieve a job on a different model printer, be sure you do not specify any advanced features such as stapling or choosing a specific paper tray. Results will be unpredictable.
Click OK.
Printer Name | Driver Name | Additional Features |
---|---|---|
MP001 | HP Color LaserJet Flow X67765 | Tray 3: toggle ON |
MP002 | HP Color MFP E877-40-50-60-70 | Tray 4: HP 520-Sheet Input Tray |
MP010 | HP Color LaserJet X55745 | No additional features. Just click OK. |