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Faculty/Staff Printing Instructions

Faculty/Staff Printing Instructions

These instructions only apply to SON Faculty and Staff as well as a few other affiliates. In most cases, the SON’s Managed Printers will automatically appear on Windows computers issued by SON IT. If you don’t see the printer you want to use listed or if you are using a Mac or a personal computer, you can follow the instructions below to manually connect to the printer.

If are prompted for credentials while following any of the steps below, be sure to enter your username as WIN\JHED_ID (do not include the @jh.edu). You might also be prompted for credentials again in the future whenever your password changes unless you are using a Dell computer issued by SON IT.

 Connecting Managed Printers on Windows Computers

  1. Find your printer’s network name. For Managed Printers, it will be “MP###” (the full formal name will include “SON-” in the beginning) and for personal printers on the network, the name will be something like “PRINT_###

  2. In the Windows Search box, type \\SON-Print and press Enter. On personal computers, you might have to type the full host name which is \\SON-Print.win.ad.jhu.edu

  3. This should bring up a list of printers. Find yours from Step 1.

  4. Right-click on that printer and choose Connect… and you’re done.

  5. Depending on which type of printer you connected to, it should show up in your list as
    MP### on SON-Print” or “### <printer description> on SON-Print

 Connecting Managed Printers on Mac Computers

IMPORTANT

This process is a little more involved than it is for Windows computers so please be sure to follow each step carefully.

  1. Please use the Safari Web Browser

  2. Click this link to download the setup file: (note you must be connected to the VPN or Hopkins WiFi network for this link to work)

  3. Open the Downloads Folder and select the Popup.dmg file you downloaded.

    • NOTE: If you receive the warning message "App can't be opened because it is from an unidentified developer," control-click the application and choose “Open

  4. Open the "Popup" drive mounted to your desktop and install the "Popup.pkg"

  5. Select Continue on the "Introduction" and "Read Me" dialogue windows.

  6. Select Install.

  7. Provide Username and Password to local machine (or fingerprint authorization) if prompted.

  8. Install/run this HP Printer Essentials software package
    NOTE - If you normally print to MP002, MP007 or MP008, you should install this package instead if you want to utilize all the printer capabilities

  9. Provide Username and Password to local machine (or fingerprint authorization) if prompted.

  10. Open System Preferences and click on the Printers & Scanners icon. 

  11. Click the Add Printer, Scanner, or Fax... button in the lower Right corner of the window.

  12. If you see an Advanced icon on the toolbar Mac Printer Gears.jpg go to step 15.

  13. Hold down the control key down and click the space next to the Search bar. Then choose Customize Toolbar...

  14. Drag the Advanced icon to the toolbar and close the customization dialog. Note on some Macs, the Advanced icon might be two smaller gears.

  15. Click on the Advanced icon.

  16. In the Type: field, select Pharos Print Server.

  17. In the URL: field, enter popup://son-pharos.win.ad.jhu.edu/SON-PrintAnywhere

    • It is highly recommended that you copy and paste the entire URL above to avoid a typo. If you do, make sure you paste over the existing "popup://" value.

  18. In the Name: field, enter SON Print Anywhere

  19. In the Use field, choose Select Software…

  20. This brings up a windows where you can select the specific driver for this device.
    Choose HP Color LaserJet Flow X67765
    NOTE - If you normally print to MP002, MP007, or MP008, choose HP Color MFP E877-40-50-60-70

  21. Click the Add button

  22. A screen enabling you to select additional printer features should appear. Refer to the table below for the features you should select that match the printer you will use most often. Note, if you intend to retrieve a job on a different model printer, be sure you do not specify any advanced features such as stapling or choosing a specific paper tray. Results will be unpredictable.

  23. Click OK.

Printer Name

Driver Name

Additional Features

Printer Name

Driver Name

Additional Features

MP001
MP003
MP004
MP005
MP006
MP009
MP011
MP012
MP013
MP014
MP015
MP016
MP018
MP019
MP020
MP021

HP Color LaserJet Flow X67765

Tray 3: toggle ON
Stapling Unit: 1 Staple Unit

MP002
MP007
MP008

HP Color MFP E877-40-50-60-70

Tray 4: HP 520-Sheet Input Tray
Tray 5: HP 520-Sheet Input Tray
Optional Output Bin: HP 2 Bin Mailbox
Stapling Unit: 2 Staple Unit

MP010
MP017
MP022
MP023
MP024
MP025

HP Color LaserJet X55745

No additional features.

Just click OK.