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Printer Installation Instructions for Mac

Printer Installation Instructions for Mac

Link for this page: https://jhu-son.atlassian.net/wiki/x/3YGdAg


MacOS prior to Monterey (12.7.6) is no longer supported.  To check your version, click the Apple icon in the upper-left corner and choose "About This Mac"


  1. Please use the Safari Web Browser

  2. Click on link to download the setup file: (note you must be connected to the VPN or Hopkins WiFi network for this link to work)

  3. Open the Downloads Folder and select the Popup.dmg file you downloaded.

    • NOTE: If you receive the warning message "App can't be opened because it is from an unidentified developer," control-click the application and choose “Open

  4. Open the "Popup" drive mounted to your desktop and install the "Popup.pkg"

  5. Select Continue on the "Introduction" and "Read Me" dialogue windows.

  6. Select Install.

  7. Provide Username and Password to local machine (or fingerprint authorization) if prompted.

  8. Install/run this HP Printer Essentials software package

  9. Provide Username and Password to local machine (or fingerprint authorization) if prompted.

  10. Open System Preferences and click on the Printers & Scanners icon. 

  11. Click the Add Printer, Scanner, or Fax... button in the lower Right corner of the window.

  12. If you see an Advanced icon on the toolbar Mac Printer Gears.jpg go to step 15.

  13. Hold down the control key down and click the space next to the Search bar. Then choose Customize Toolbar...

  14. Drag the Advanced icon to the toolbar and close the customization dialog. Note on some Macs, the Advanced icon might be two smaller gears.

  15. Click on the Advanced icon.

  16. In the Type: field, select Pharos Print Server.

  17. In the URL: field, enter popup://son-pharos.win.ad.jhu.edu/SON-StudentPrint

    • It is highly recommended that you copy and paste the entire URL above to avoid a typo. If you do, make sure you paste over the existing "popup://" value.

  18. In the Name: field, enter SON Student Printer

  19. In the Use field, choose Select Software…

  20. This brings up a windows where you can select the specific driver for this device.
    Choose HP Color LaserJet Flow X67765

  21. Click the Add button

  22. A screen enabling you to select additional printer features should appear. For SON student printers, toggle Tray 3: ON and set Stapling Unit: to “1 Staple Unit” Do NOT select/enable any other features or your printer may not function properly.

  23. Click OK.

See instructions here for sending and retrieving your print jobs SON Student Printing Instructions