Faculty/Staff Printing Instructions

These instructions only apply to SON Faculty and Staff as well as a few other affiliates. In most cases, the SON’s Managed Printers will automatically appear on Windows computers issued by SON IT. If you don’t see the printer you want to use listed or if you are using a Mac or a personal computer, you can follow the instructions below to manually connect to the printer.

If are prompted for credentials while following any of the steps below, be sure to enter your username as WIN\JHED_ID (do not include the @jh.edu). You might also be prompted for credentials again in the future whenever your password changes unless you are using a Dell computer issued by SON IT.

\uD83D\uDCD8 Connecting Managed Printers on Windows Computers

Find your printer’s network name. For Managed Printers, it will be “MP###” (the full formal name will include “SON-” in the beginning) and for personal printers on the network, the name will be something like “PRINT_###”
In the Windows Search box, type \\SON-Print and press Enter. On personal computers, you might have to type the full host name which is \\SON-Print.win.ad.jhu.edu
This should bring up a list of printers. Find yours from Step 1.
Right-click on that printer and choose Connect… and you’re done.
Depending on which type of printer you connected to, it should show up in your list as
“MP### on SON-Print” or “### <printer description> on SON-Print”

\uD83D\uDCD8 Connecting Managed Printers on Mac Computers

IMPORTANT

These instructions for Macs apply to new printers/copiers as they are replaced throughout the school. They will still work for old devices, but the driver you are instructed to use below will be different. Unless you know the correct driver for the old device you connect to, be sure to only create new printers for devices that are listed in the New Devices Already Installed/Replaced table here SON Printer Replacement Project. Additionally, if you create a connection to an old device, you may experience printing issues once the device is replaced.

This process is a little more involved than it is for Windows computers so please be sure to follow each step carefully. For clarity, we are only providing instructions for connecting to our Managed Printers, but the process for personal networked printers should be similar.

Note the name from the label on the printer you want to connect to and its model number. The name will be SON-MP###. The MP### is the portion you want to note.
Install both of these HP Printer Essentials software packages on your Mac
1. (X67765 & X55745 drivers)
2. (E87760 drivers)
Open System Settings > Printers & Scanners
Click Add Printer
If you see an Advanced icon on the toolbar, go to step 13.
Hold down the control key down and click the space next to the Search bar. Then choose Customize Toolbar...
Drag the Advanced icon to the toolbar and close the customization dialog. Note on some Macs, the Advanced icon might be two smaller gears.
Click on the Advanced button
In the Type: field, select Windows printer via spoolss
In the URL: field, enter smb://SON-Print.win.ad.jhu.edu/MP### (where MP### is the ID from step 1)
- Be sure to type it correctly or consider copy and paste to avoid a mistake
In the Name: field, enter MP### (where MP### is the ID from step 1)
In the Use field, choose Select Software…
This brings up a windows where you can select the specific driver for this device. Enter the model in the filter/search box at the top. Use the table below to select the specific driver listed for this printer.
Click the Add button
A screen enabling you to select additional printer features should appear. Refer to the table again for the features you should select. Do NOT select/enable features not specifically listed or your printer may not function properly. Select the features listed and click OK.