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titleProject Overview

As announced in March, we are preparing to replace all managed printers/copiers throughout the SON. This only applies to managed devices labeled with names that begin with “SON-MP” not personal printers some people may still have. Below are a few bullets detailing what you can expect.

  • Departments and sponsored projects will no longer be charged for printing/copying on managed devices. Some people may have noticed that these charges had not been hitting your budgets since we returned from Covid. We have decided to continue with this approach and absorb these costs into the IT budget. Please be aware that printing and copying will still be monitored and this policy may be reconsidered if we see a significant increase in printing levels.

  • New devices will all be color capable, but default to black and white.

  • New devices will be significantly faster than most current devices (60-65 pages/min).

  • We will be adding a printer/copier near the elevators on the 4th floor.

  • Device replacements will be staggered over the next 3-5 months due to our space limitations and HP’s ability to deliver them as scheduled.

  • We will coordinate with departments and functional areas as replacements arrive.

  • Additional updates and instructions will be posted here as the project progresses.

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titleConnecting to new printers

As new printers are brought online, it is our intent to automate the process as much as possible for all SON-managed Windows-based computers. Unfortunately, for Mac users and anyone using a personal machine onsite, the process will be more manual.

Please refer to this page with detailed instructions for connecting to the new devices. Faculty/Staff Printing Instructions

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titleImportant Info and Known/Outstanding Issues

  • The old printers appear on your computers as "SON-MP###" and the new printers will appear as "MP### on SON-Print." Once a new printer appears on your computer, the old one might remain for a period of time. Please discontinue using the old printer as soon as the new one appears.

  • SecurePrint is currently not available on the new devices. We are waiting for the JH Enterprise to complete necessary upgrades to the Pharos system. If you must perform a SecurePrint, you can still do so and retrieve it an older device that hasn't been replaced yet.

  • For the same reason, swiping to authenticate on new devices for copying will not be configured initially. You can copy without logging/swiping in for now.

  • Printing on Ledger size paper (11x17) will only be available on 3 devices once they have all been replaced. They will be MP002 (S420A), MP007 (S320), MP008 (N530P)

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titleNew devices will use RFID (tapping) in stead of swiping used on old devices

The new devices will use the “tap” (RFID) capability of our JHMI badges rather than the magnetic stripe used to access the old devices. Logging into the devices with your badge is required for making copies and to release jobs sent using the Secure Print option. Many older JHMI badges have the RFID symbol on the back of the card, but it doesn’t actually work. If this is the case for you, then you will need to go across the street to the Badge Office at the hospital and get a new badge. Just tell them that the RFID feature doesn’t work and they will issue a replacement. The Badge Office is in Room 108. From the Wolfe St entrance make a right after you enter.

Very Important – If you obtain a new badge, you will also have a new badge number and you will need to notify both Campus Ops and IT what the new number. You building and copier access will not work until the number is updated in those systems.  You can use this link to quickly create and send an email to update us. Just add your JHED ID and new badge#.

Q: How do I know whether or not RFID works on my badge?

A: There are currently two new devices with RFID readers that you can use to test your badge. One is outside Carpenter B (S101) by the loading dock and the other is in the Student Affairs Office (S320). Simply place you badge on the reader and if it beeps, you are all set. If it does nothing, you will need a new badge.

Q: What if I need to make a copy on one of the new devices and have not yet had a chance to update my badge?

A: The devices have the ability for you to login with your JHED ID and password. See instructions here Signing Into SON Printers/Copiers

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titleConnecting to new printers

As new printers are brought online, it is our intent to automate the process as much as possible for all SON-managed Windows-based computers. Unfortunately, for Mac users and anyone using a personal machine onsite, the process will be more manual.

Please refer to this page with detailed instructions for connecting to the new devices. Faculty/Staff Printing Instructions

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titleImportant Info and Known/Outstanding Issues

  • The old printers appear on your computers as "SON-MP###" and the new printers will appear as "MP### on SON-Print." Once a new printer appears on your computer, the old one might remain for a period of time. Please discontinue using the old printer as soon as the new one appears.

  • SecurePrint is currently not available on the new devices. We are waiting for the JH Enterprise to complete necessary upgrades to the Pharos system. If you must perform a SecurePrint, you can still do so and retrieve it an older device that hasn't been replaced yet.

  • For the same reason, swiping to authenticate on new devices for copying will not be configured initially. You can copy without logging/swiping in for now.

    • Printing on Ledger size paper (11x17) will only be available on 3 devices once they have all been replaced. They will be MP002 (S420A), MP007 (S320), MP008 (N530P)

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    titleDevice Replacement Status

    New Devices Already Installed/Replaced

    Device

    Location

    Area/Function

    Comment

    MP002

    S420a

    Academic Affairs

    MP010

    N530BB

    Research Commons

    Replaced SON-MP100

    MP016

    House R100

    Development

    MP017

    N500

    PhD Room

    MP022

    N320

    Faculty Suite

    Replaced SON-MP101

    MP023

    N230E

    Admissions

    Replaced SON-MP103

    MP024

    N230F

    Admissions

    Replaced SON-MP102

    MP025

    N230G

    Admissions

    Replaced SON-MP104

    MP007

    S320

    Student Affairs

    This device also replaced SON-MP105

    MP008

    N530P

    Research Commons

    MP001

    Outside S101

    Student Printing

    Replaced device was on the LL

    Devices Scheduled Next (ordered, waiting for a delivery date, sorted by probable timing)

    Device

    Location

    Area/Function

    Comment

    MP021

    Wald R206

    Community Programs

    MP011

    N515

    Dean's Office

    MP005

    N230J

    Admissions

    MP006

    4th Floor Hallway

    Faculty Offices/Fishbowl

    new location near elevators

    MP009

    N421

    Faculty Offices

    MP013

    N430

    Research Suite

    MP012

    S507

    Events/Faculty

    MP020

    N530A

    Research Commons

    MP018

    511 N Washington

    REACH

    MP019

    511 N Washington

    REACH

    MP014

    House R312

    Marketing

    MP015

    House R200

    Business/Finance

    MP004

    N301

    Student Printing

    Temporarily outside N325

    MP003

    Outside N325

    Student Printing

    ...