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Who do I contact for help?
- For technical issues only with downloading , and installing , or launching the software contact the Helpdesk at: 410-614-8800 or son-helpdesk@jhu.edu
- For technical issues inside of the simulation, OMS offers a live chat during business hours. Outside of business hours they respond to emails within 1 business day
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Below you will find additional information to ensure the best experience when using OMS
Area Setup.pdf (For Headset only)Tips
VR Station Cleaning Procedures.pdf
Cleaning guide (for headset only)Common Issues.pdf