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Suspicious messages should always be reported to Enterprise IT by forwarding the message as an attachment to spam@jhu.edu.

To forward an email as an attachment using Outlook, follow these steps:

  1. Highlight (select) the spam message in your Inbox (or Deleted Items if you have already deleted it)

  2. Press Ctrl+Alt+F (on a Mac it is Control+Command+J) which should start a new message with the spam message attached

  3. Address the message to spam@jhu.edu and send

  4. Delete original spam message

If you are not using the Outlook application on your computer, another way to easily forward a message as an attachment is to use Outlook Web Access.

  1. Simply login to Outlook Web Access from any web browser (https://outlook.office.com) using your Hopkins credentials (JHED_ID@jh.edu)

  2. Highlight (select) the spam message in your Inbox (or Deleted Items if you have already deleted it)

  3. Click the small Down-Arrow under the "Forward" button and choose "Forward as attachment" (See screenshot below)

  4. Address the message to spam@jhu.edu and send

  5. Delete original spam message

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If you need further assistance reporting a spam message, please contact the SON Help Desk.