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Who do I contact for help?
- For technical issues with downloading, installing, or launching the software contact the Helpdesk at: 410-614-8800 or son-helpdesk@jhu.edu
- For technical issues inside of the simulation, OMS offers a live chat during business hours. Outside of business hours they respond to emails within 1 business day
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← This icon will be located on the bottom right and initiates live chatOMS chat
OMS Email: support@oxfordmedicalsimulation.com
- If you can't find your simulation scenario or need help with the content please contact your instructor
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Below you will find additional information to ensure the best experience when using OMS including tips troubleshooting.
Area Setup.docxpdf (For Headset only)
Troubleshooting (for headset only)
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