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For technical issues with downloading, installing, or launching the software contact the Helpdesk at: 410-614-8800 or son-helpdesk@jhu.edu
For technical issues inside of the simulation, OMS offers a live chat during business hours. Outside of business hours they respond to emails within 1 business day.
← This icon will be located on the bottom right and initiates live chat
OMS Email: support@oxfordmedicalsimulation.com
If you can't find your simulation scenario or need help with the content please contact your instructor.
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Below you will find additional information to ensure the best experience when using OMS including tips troubleshooting.
Area setup and calibration (for headset Setup.docx (For Headset only)
Troubleshooting (for headset only)
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